Terms of service

Terms of Service

Overview

This website is operated by Lysora. Throughout the site, the terms "we", "us", and "our" refer to Lysora. By visiting our website and/or purchasing products from us, you engage in our Service and agree to be bound by the following Terms of Service.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions stated here, you may not access the website or use any services.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or country of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our services.

Product Information

We make every effort to display our products, descriptions, images, and information as accurately as possible. However, actual product appearance may vary slightly due to photography, lighting, device screens, or packaging updates.

Results from using herbal and cosmetic products may vary from person to person. We do not guarantee identical results for every customer.

Pricing & Payments

All prices displayed on our website are subject to change without notice.

We reserve the right to modify or discontinue products at any time without prior notice.

Payments must be completed through approved payment methods available on our website.

Order Acceptance & Cancellation

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

If an order is cancelled after payment has been successfully received, the amount will be refunded through the original payment method.

Shipping & Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

Delivery delays caused by courier services, weather conditions, public holidays, or unforeseen circumstances are beyond our control.

Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Opened, used, or unsealed products are not eligible for return or refund.

Claims regarding missing items, incorrect quantity, or transit damage must be supported by a valid unboxing video.

Refunds, where applicable, will only be processed after the returned product is received and inspected.

Health Disclaimer

Lysora Herbal Hair Oil is intended for cosmetic and personal care purposes only.

The information provided on this website is not intended to diagnose, treat, cure, or prevent any disease and should not be considered medical advice.

Customers with known allergies, medical conditions, or scalp concerns should consult a qualified healthcare professional before use.

Intellectual Property

All content on this website, including logos, text, graphics, images, product designs, videos, and branding, is the property of Lysora and may not be copied, reproduced, or used without written permission.

Limitation of Liability

Lysora shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services.

Our total liability shall not exceed the amount paid by the customer for the purchased product.

User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Upload harmful code, viruses, or malicious software.

  • Misuse our website, products, or services.

Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Your continued use of the website following any changes constitutes acceptance of those changes.

Contact Information

For any questions regarding these Terms of Service, please contact us through our official customer support channels.

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.