You can contact our customer support team through the Contact Us form, email, WhatsApp, or phone number mentioned on our website. We aim to respond within 24 hours.

Once your order is shipped, you'll receive a tracking link via SMS, email, or WhatsApp. You can use it to track your shipment in real time.

Most orders are delivered within 3–10 business days depending on your location. Remote areas may take slightly longer 5-15 Days.

Orders can only be cancelled before they are shipped. Once dispatched, cancellation requests cannot be accepted.

Please contact us within 48 hours of delivery and share your order details along with a proper unboxing video for verification.

No. Due to hygiene and safety reasons, opened, used, or unsealed products are not eligible for return or exchange.

Yes. A complete, uninterrupted unboxing video is mandatory for claims related to damaged products, missing items, or quantity issues.

Consistent use for several weeks is recommended for the best experience and visible improvement but results vary from person to person.

Our team typically responds within 24 business hours. During weekends, holidays, or high-demand periods, response times may be slightly longer.